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  • Remote problem diagnosis and support

  • Offsite support and materials

  • Return shipment

  • Shipment to the HP designated repair center

  • Turnaround time

  • Coverage window

HP 3 year Return to Depot Notebook Service

In stock
SKU
UM931E
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HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center.

Your choice of shipment options

Send your hardware to the HP designated repair center, deliver it in person or arrange for pickup—choose the service with the shipment option that works best for you.

Reliable offsite repair

Enjoy expertise and experienced offsite service for quick and affordable repairs on the technology you use to run your business.

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Specifications
More Information
Sku
Sku UM931E
Filters
Duration 3 years
Support type Return to depot
Coverage window Standard workdays - 9 hours
Response Time Repaired within 3-7 business days
Core Features
Service method Depot repair
Warranty coverage In warranty
Logistics options Customer carry-in or shipment
Place of service Offsite
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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

  • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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