Toggle Nav
Search
×
Menu
Account
Hotline: 8100 3081
My Cart
Language
中文
HK$1,999.00
Free Delivery
Compare
Email
This carepack required to order within 90 days after hardware purchase.

  • Remote problem diagnosis and support

  • Offsite support and materials

  • Return shipment

  • Shipment to the HP designated repair center

  • Turnaround time

  • Coverage window

HP 3 year Return to Depot Notebook Service

In stock
SKU
UM931E
Best Seller
Loading...

HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center.

Your choice of shipment options

Send your hardware to the HP designated repair center, deliver it in person or arrange for pickup—choose the service with the shipment option that works best for you.

Reliable offsite repair

Enjoy expertise and experienced offsite service for quick and affordable repairs on the technology you use to run your business.

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Specifications
More Information
Sku
Sku UM931E
Filters
Duration 3 years
Support type Return to depot
Coverage window Standard workdays - 9 hours
Response Time Repaired within 3-7 business days
Core Features
Service method Depot repair
Warranty coverage In warranty
Logistics options Customer carry-in or shipment
Place of service Offsite
This carepack required to order within 90 days after hardware purchase.
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getReviews, 500.9ms
  • REVIEWS, PRODUCT
  • bvseo-msg: Error - Operation timed out after 500 milliseconds with 0 bytes received; HTTP status code of 0 was returned;

Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

  • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Compare Products
()

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors.

HP Hong Kong Online Store @ hpdirect.com.hk is operated by APAC Solution Corporation Limited

Copyright © 2018 HP Development Company, L.P.
HP employees: Report website issues