Remote problem diagnosis and support
Replacement arrives the next business day
Shipping costs included
Complete service coverage
Access to electronic support information and services
HP 2 year Care Pack w/Next Day Exchange for Multifunction Printers
You won't be down for long with HP Next Business Day Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging.
Fast exchange service made easy
A permanent replacement product is shipped overnight via premium local shipping to your location (conditions apply).
Must be purchased while the standard warranty is in effect and provides three years of coverage from the hardware purchase date.
Covers the replacement of your HP product and all shipping costs.
Easy, no cost shipping
No need to worry about shipping costs - we have it covered for you.
Help is on the line
Take advantage of our expert support specialists ready to provide remote assistance.
|Coverage window||Standard workdays - 9 hours|
|Response Time||Next business day response|
|Service method||Advanced unit exchange|
|Warranty coverage||In warranty|
|Logistics options||Courier shipment and defective return|
|Place of service||Offsite|
-  Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.